Terms and Conditions

Last updated: June 4, 2025

Welcome to Zentora ("we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and any related services (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our Services.

1. Eligibility

To use our Services, you must be at least 13 years old. If you are under the age of 18, you must have the consent of a parent or legal guardian to use the Services. By using the Services, you represent and warrant that you meet the eligibility requirements.

2. User Accounts

When you register for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

3. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:

  • Copy, modify, or distribute any part of the Services without our written permission
  • Reverse engineer or attempt to extract the source code of our software
  • Use the Services in any manner that could interfere with, disrupt, or negatively affect other users

4. Course Access and Payments

Some courses on Zentora are available for free, while others require payment. Subscription-based services will renew automatically at the end of each billing cycle unless you cancel before renewal. You agree to provide accurate billing information and authorize us to charge your payment method accordingly.

5. Refund Policy

Our refund policy outlines the conditions under which refunds may be granted. Please review our Refund Policy for detailed information. We reserve the right to deny refund requests that do not meet our policy criteria.

6. Intellectual Property

All content, including text, graphics, logos, videos, and software, is the property of Zentora or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written consent.

7. User-Generated Content

You may be able to submit content such as comments, reviews, or coursework. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display the content in connection with the Services. You are solely responsible for the legality and accuracy of any content you submit.

8. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the Services, you agree to the collection and use of your data as outlined in the policy.

9. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or are otherwise harmful to other users or the platform. Upon termination, your right to use the Services will cease immediately.

10. Disclaimers

The Services are provided "as is" and "as available." We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Services. We do not guarantee any specific educational or learning outcomes.

11. Limitation of Liability

To the fullest extent permitted by law, Zentora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services, even if we have been advised of the possibility of such damages.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for any disputes arising from these Terms.

13. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date. Your continued use of the Services following the posting of changes constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected].